The Challenge: Beating the Competition
A salted peanut manufacturer, once a market leader, began to see a decline in sales. The product had been popular for years, but it was no longer generating the same consumer preference. Competitors were catching up fast, and it became essential to understand what was hurting the product’s acceptance in order to make strategic decisions and improve market positioning.
The Solution: Penalty Analysis
The manufacturer turned to Sensesbit to identify which product characteristics were negatively affecting consumer perception. Penalty Analysis measures the impact that deviations in sensory attributes—such as a flavour being too strong or too weak—have on overall product acceptance.
The Results
Thanks to Sensesbit, the snack company achieved:
- +48% increase in product acceptance rate
- +40% increase in purchase rate, reflecting greater consumer preference
- An 80x ROI, driven by efficient product optimisation and reduced reformulation losses
The company not only regained its competitive edge but also secured its position ahead of the competition in the market.