The Challenge
In fast-moving restaurant environments, launching without sensory data is a risk.
The innovation team frequently introduced new burgers or limited-edition collaborations with bold ingredients or sauces, but had no formal sensory validation beyond internal tastings or anecdotal feedback.
This led to several issues:
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High-investment campaigns that didn’t convert into sales
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Visually appealing products that failed on taste
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Loyal customers feeling disconnected from the experience
The team needed a fast and reliable way to:
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Compare product variants before launch
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Validate which version consumers actually preferred
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Predict performance based on sensory data
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Justify internal decisions with real evidence—not assumptions
The Solution
With Sensesbit, the innovation team ran its first true A/B sensory validation using real consumers, supported by predictive preference modeling.
This enabled them to:
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Activate a comparative test with two burger versions
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Collect sensory feedback from 120 real consumers aged 18–40
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Measure key sensory attributes: overall taste, topping intensity, texture combination, sweet–savory balance, and “premium burger” perception
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Include contextual questions: Which one would you order again?
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Generate an automated preference prediction with Sensesbit’s AI
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Make a launch decision in just 6 days, without slowing campaign timelines